Health Services
Primary Care Services
| Program | When | Where | Contact |
|---|---|---|---|
| Family Physicians and Nurse Practitioners Clients who require medical care. | Mon-Fri 8:30am – 4:30pm | Bank Location, 6th floor, Health Services Or By phone | No Walk-In Please call to inquire about our waiting list 613-737-4809 |
| Anonymous HIV Testing & Pre/Post Test Counselling The rapid point of care test is available. When you arrive, ask for a “Social Services Test”. | Monday – Friday 1:00 – 2:30pm | Bank Location, 6th floor, Health Services Or By phone | 613-737-5115 ext. 2386 (Intake) ext. 2405 (Ana) |
| Foot Care Assessment and treatment of various foot problems, routine care, prevention, teaching and diabetic care. Fee for this service. Free for primary care clients but donations are welcome. $20 for non-primary health clients. | Mon, Wed, Thur, 8:30am – 4:00pm Urgent appointments only | Bank Location, 6th floor, Health Services | Please call to inquire about our waitlist 613-737-4809 |
| Breastfeeding Lactation consultant and dietitian offers support to mothers who breastfeed their babies | Mon & Thurs 12:00 – 2:30pm In person: by appointment only, please call | Bank Location, 6th floor Or By phone | Sue Thériault Valin 613-737-5115 ext. 2327 |
Chronic Disease Prevention and Management
| Program | When | Where | Contact |
|---|---|---|---|
| Living a Healthy Life with Chronic Pain This program helps people living with chronic pain to better manage their symptoms and daily life. Group meets weekly for 6 weeks. | Every Wednesday 1:30pm (6 weeks) Starting April 22. Registration required | Weekly Zoom | Please call 1-877-240-3941 Or register online at www.livinghealthchamplain.ca For questions contact: rdavidson@bruyere.org |
| Living a Healthy Life with a Chronic condition This program helps people living with a chronic condition to better manage their symptoms and daily life. Group meets weekly for 6 weeks. | Every Wednesday 1:30pm (6 weeks) Starting April 22. Registration required | Weekly Zoom | Please call 1-877-240-3941 Or register online at www.livinghealthchamplain.ca For questions contact: rdavidson@bruyere.org |
| Smoking Cessation Individual counselling program | Ongoing | By phone | 613-737-4809 |
| Regional Integrated Care HealthLinks is a client-centered approach to care coordination for people living with 4 or more complex or chronic conditions including those living with mental health issues, substance use, palliative and people who are frail. Through better collaboration with clients and their various service providers, caregivers and families, HealthLinks aims to improve the healthcare experience by ensuring each client has a coordinated care plan that is client-focused. | Ongoing | Please fill out the identification form and call for information | Ask your Primary Care provider about a referral or call Natalie Fournier 613-737-5115 ext. 2559 to learn about self-referral |
Nutrition
| Program | When | Where | Contact |
|---|---|---|---|
| Nutrition Counseling Individual and family nutrition counseling by internal referral. | Monday, Thursday 9:00am, 10:00am, 3:00pm By appointment only, referral required. | Phone or OTN | By referral only |
| Nutrition Workshops and Presentations Nutrition presentations and workshops by request to centre groups. | When existing groups are scheduled virtually | Zoom | Sandy McIntyre or Anette Charron 613-737-5115 ext. 2339 |
Community and Social Services
Counselling
| Program | When | Where | Contact |
|---|---|---|---|
| Counselling for Individuals, Couples and Families Must meet with an intake worker for a referral. Offered in English, French, Russian, Arabic and Spanish. | By appointment only. Please call for an appointment. | By phone or videoconference | Social Services 613-737-5115 ext. 2386 |
| Walk-In Counselling Clinic Free 1h30 counselling services to individuals, couples and families. Offered in English, Arabic, and Spanish. No appointment necessary – first come, first served. | Tuesday 12:00pm to 5:00pm | By Phone | 613-737-5115 Walkincounselling.com |
| Addiction Counselling Counselling for people with addictions or people affected by addictions | Monday 8:30am – 4:30pm | Need a referral through Service Access to Recovery (SAR) | |
| South SITE Provides free harm reduction supplies: needles, syringes, sterile water, filters, stems, mouthpieces, push sticks, screens, and condoms. | Monday to Friday 1:00 – 2:30pm | Bank Location, 6th floor In person with social distancing | Intake Walk-In 613-737-5115 |
Social Services Practical Support
| Program | When | Where | Contact |
|---|---|---|---|
| Monday to Friday 1:00 – 2:30pm Only accepting walk-ins for food, baby diapers, formula, HIV, or essential needs. | Bank Location, 6th floor In person with social distancing | Intake Walk-In 613-737-5115 Please call before coming | Monday to Friday 1:00 – 2:30pm Only accepting walk-ins for food, baby diapers, formula, HIV, or essential needs. |
| Low-Income Energy Assistance Program (LEAP) and Ontario Electricity Support Program Help for electricity bill as well as monthly credit for low income families. Documents needed. Please contact intake worker to book an appointment. | Apply for Energy Assistance Programs (LEAP and OESP) Schedule an appointment with an Intake Worker (or by visiting our Social Services Walk-In) | By phone | Intake worker 613-737-5115 ext. 2386 |
| Help with ODSP applications with ODSP Application Support Worker. Self-report is strictly primary care clients unless clients outside primary care come with their social workers to assist in completing the screening | Mon-Fri 9:00am – 4:00pm | By Phone | Intake worker 613-737-5115 ext. 2386 |
Adults With Disabilities (18 to 59 years old)
| Program | When | Where | Contact |
|---|---|---|---|
| Community Support Services Programs providing in-home practical and social supports to persons 60 and older or younger than 60 with a disability. Services include housekeeping, home maintenance, respite care, caregiver support, LunchAbility, medical transportation, the grocery bus and Handy Helpers. | As needed Current clients will have access to Transportation services. | By phone/In the community | Community Support Services 613-737-5115 ext. 2430 Or visit : www.communityhomesupport.ca *NOTE: limited services available during COVID19. Call for details. |
| Grocery Support Help with grocery delivery during the COVID-19 pandemic | As needed | By phone |
Volunteer Opportunities and Millennium Learning Centre
| Program | When | Where | Contact |
|---|---|---|---|
| Volunteer Opportunities Various volunteering opportunities throughout the centre. | Most volunteer positions are currently on hold. Please contact our volunteer coordinator for information | TBD | Sandra Morrison 613-737-5115 ext. 2294 sandram@seochc.on.ca |
Multicultural Services
| Program | When | Where | Contact |
|---|---|---|---|
| Healthy Living Initiative (free) Arabic-speaking facilitators can speak to your group, church, mosque, on living well while preventing diabetes and liver disease. | Ongoing as needed | Zoom | Zaineb Al-Kutoby 613-737-5115 ext. 2331 |
| Multicultural Health Promotion Services Health promotion presentations on physical, mental, and emotional wellbeing. | Ongoing | Phone/WhatsApp | Zaineb Al-Kutoby 613-737-5115 ext. 2331 |
| Community Connections Assistance with issues related to immigration and settlement. Mohamoud (Somali) Radiah (Arabic) | Call for an appointment | Mohamoud Hagi-Aden 613-737-7195 ext. 2417 Radiah Jouad 613-737-7195 ext. 2217 |
Seniors
| Program | When | Where | Contact |
|---|---|---|---|
| Primary Care Outreach to Seniors (PCO) This program is targeted for seniors (aged 65 and above) living at home who would benefit from assistance in health care management and access to community services | Ongoing as needed | Please fill out the referral form and call | PCO Central Intake 1-844-726-5115 |
| Soins primaires communautaires pour aînés (SPC) Ce programme est destiné aux personnes âgées à risque élevé (65 ans et plus) vivant à domicile qui pourraient bénéficier de l’assistance dans la gestion des soins de santé et l’accès aux services communautaires. | Au besoin | SVP complétez le formulaire de référence et téléphonez | SPC admission centrale 1-844-726-5115 |
| Community Support Services Programs providing in-home practical and social supports to persons 60 and older or younger than 60 with a disability. Services include housekeeping, home maintenance, respite care, caregiver support, LunchAbility, medical transportation, the grocery bus and Handy Helpers. | As needed Current clients will have access to Transportation services. | By phone/In the community | Community Support Services 613-737-5115 ext. 2430 Or visit : www.communityhomesupport.ca *NOTE: limited services available during COVID19. Call for details. |
| Grocery Support Help with grocery delivery during the COVID-19 pandemic | As needed | By phone | Community Support Services 613-737-5115 ext. 2430 Or visit : www.communityhomesupport.ca *NOTE: limited services available during COVID19. Call for details. |
| Senior Exercise Online exercise session | TBD | Online Please Contact Jocelyne for information | Jocelyne Pion 613-737-5115 ext. 2323 Jocelynep@seochc.on.ca |
Early ON and Early Years Services
Early ON Child and Family Centre
Thank you to the Ontario Ministry of Education and the City of Ottawa for their support!
| Program | When | Where | Contact |
|---|---|---|---|
| Nutritional Supplement Milk, eggs, and more for pregnant and breastfeeding women. | Ongoing By appointment only. Please call | Women living in the Early On catchment (Banff/Ledbury, Heatherington, Fairlea) | Suzanne El-Tahan 613-915-4779 Goretti Muthabi 613-737-7195 ext. 2352 |
| Community Nurse Community Outreach to parents and children within Albion/Heatherington neighbourhoods. Pre/postnatal and breastfeeding support. | Tuesday 9:00am – 4:00pm Thursday 9:00am – 12:00pm | By phone. Please call | Goretti Muthahi 613-737-7195 Ext. 2352 |
| Community Connections Worker People in need of assistance with immigration and settlement. Call to make an appointment. | Wednesday 9:00am – 4:00pm | By phone. Please call | Mohamoud Hagi-Aden 613-737-5115 ext. 2417 |
| Parent Support program Provide information on child development and parenting for families with children 0 to 4 years old. | Ongoing Mon-Fri | Phone | Suzanne El-Tahan 613-915-4779 |
Early Years Programs
| Program | When | Where | Contact |
|---|---|---|---|
| Baby & Me Canada Prenatal Nutrition Program. Dietitian, nurse and lactation consultant offer support to pregnant women regarding healthy Eating and cooking, pregnancy, baby care, breastfeeding and more. | Monday 9:30 – 11:30am | Phone and Zoom information sessions | Sandy McIntyre 613-737-5115 ext. 2339 Call to register |
| Breastfeeding Lactation consultant and dietitian offers support to mothers who breastfeed their babies. | Mon & Thurs 12:00 – 2:30pm By appointment only | Bank Location, 6th floor | Sue Thériault Valin 613-737-5115 ext. 2327 |
| Pre-Natal Breastfeeding Information Sessions A lactation consultant facilitates a class for pregnant women who plan to breastfeed. | Once a month 5:30 p.m. – 7:30 p.m. | Register on Eventbrite for Zoom sessions | Please call 613-722-4000 ext. 440 For more information see www.breastfeedingeducationsessions.eventbrite.com |
**** Services Located at Hunt Club Riverside ****
CENTRE IS CLOSED
PLEASE SEE BANK LOCATION SECTION FOR
AVAILABLE IN PERSON AND PHONE/VIRTUAL SERVICES
Youth and Social Services
| Program | When | Contact |
|---|---|---|
| Youth Support | As needed. By phone | Urge 613-247-1600 ext. 325 urgei@seochc.on.ca |
| Mentoring Services | As needed. By phone | Amal 613-247-1600 ext.326 |
