{"id":5447,"date":"2022-04-19T17:28:10","date_gmt":"2022-04-19T17:28:10","guid":{"rendered":"https:\/\/www.seochc.on.ca\/?page_id=5447"},"modified":"2022-04-19T17:28:11","modified_gmt":"2022-04-19T17:28:11","slug":"clients-rights-and-responsibilities","status":"publish","type":"page","link":"https:\/\/www.seochc.on.ca\/fr\/clients-rights-and-responsibilities\/","title":{"rendered":"Droits et responsabilit\u00e9s des clients"},"content":{"rendered":"
<\/div>\n\n\n\n
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En tant que client, vous avez le droit :<\/h2>\n\n\n\n

\u00catre trait\u00e9 avec courtoisie et respect et d'une mani\u00e8re qui reconnaisse pleinement votre dignit\u00e9 et votre individualit\u00e9 ;<\/p>\n\n\n\n

\u00catre inform\u00e9 des personnes qui sont responsables de vos soins et de celles qui les dirigent ;<\/p>\n\n\n\n

\u00eatre assur\u00e9 de la confidentialit\u00e9 des services fournis et de la protection de vos informations personnelles ;<\/p>\n\n\n\n

\u00catre inform\u00e9 de votre \u00e9tat de sant\u00e9 et des services propos\u00e9s pour r\u00e9pondre \u00e0 vos besoins en mati\u00e8re de soins ;<\/p>\n\n\n\n

d'accepter ou de refuser un traitement, y compris des m\u00e9dicaments, et d'\u00eatre inform\u00e9 des cons\u00e9quences de l'acceptation ou du refus du traitement ;<\/p>\n\n\n\n

d'avoir la possibilit\u00e9 de participer pleinement \u00e0 la prise de d\u00e9cision et d'obtenir un deuxi\u00e8me avis concernant tout aspect de vos soins ;<\/p>\n\n\n\n

D\u00e9signer une personne qui recevra les informations relatives \u00e0 votre \u00e9tat de sant\u00e9 et \u00e0 votre plan de services et, le cas \u00e9ch\u00e9ant, qui prendra des d\u00e9cisions en votre nom, conform\u00e9ment \u00e0 la loi ;<\/p>\n\n\n\n

de faire part de leurs pr\u00e9occupations ou de recommander des modifications au plan de service, sans crainte de repr\u00e9sailles, et d'\u00eatre inform\u00e9s de la proc\u00e9dure de d\u00e9p\u00f4t de plainte ;<\/p>\n\n\n\n

d'acc\u00e9der \u00e0 son dossier client, de le consulter et\/ou de demander une modification de celui-ci en pr\u00e9sence d'un prestataire de services ;<\/p>\n\n\n\n

Recevoir des soins dans un environnement s\u00fbr et propre.<\/p>\n<\/div>\n\n\n\n

\n

En tant que client, vous avez la responsabilit\u00e9 :<\/h2>\n\n\n\n

Fournir des informations pertinentes \u00e0 votre \u00e9quipe de prestataires de services afin de les aider \u00e0 fournir des soins appropri\u00e9s ;<\/p>\n\n\n\n

suivre le plan de soins \u00e9labor\u00e9 en concertation avec vous, au mieux de vos capacit\u00e9s ;<\/p>\n\n\n\n

Faire preuve de courtoisie et de respect \u00e0 l'\u00e9gard des autres clients, des b\u00e9n\u00e9voles et des membres du personnel ;<\/p>\n\n\n\n

Contacter le Centre si vous ne pouvez pas vous rendre \u00e0 un rendez-vous.<\/p>\n\n\n\n

Reconna\u00eetre que les besoins des autres clients peuvent parfois \u00eatre plus urgents que les v\u00f4tres ;<\/p>\n\n\n\n

Reconna\u00eetre que votre prestataire de services n'est pas tenu de fournir un service ou un traitement qu'il consid\u00e8re comme m\u00e9dicalement ou \u00e9thiquement inappropri\u00e9 ;<\/p>\n\n\n\n

Respecter les biens du Centre et se conformer aux r\u00e8glements et politiques du Centre ;<\/p>\n\n\n\n

Prendre en charge toutes les d\u00e9penses de sant\u00e9 qui ne sont pas couvertes par les r\u00e9gimes d'assurance maladie, sauf n\u00e9gociation contraire.<\/p>\n<\/div>\n<\/div>","protected":false},"excerpt":{"rendered":"

As a client, you have the right: To be treated with courtesy and respect and in a way that fully recognises your dignity and individuality; To be told who is responsible for and who is directing your care; To be assured of confidentiality regarding services delivered and privacy for your personal information; To be informed […]<\/p>\n","protected":false},"author":1,"featured_media":5448,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"_monsterinsights_skip_tracking":false,"_monsterinsights_sitenote_active":false,"_monsterinsights_sitenote_note":"","_monsterinsights_sitenote_category":0,"footnotes":"","_links_to":"","_links_to_target":""},"class_list":["post-5447","page","type-page","status-publish","has-post-thumbnail","hentry"],"aioseo_notices":[],"publishpress_future_workflow_manual_trigger":{"enabledWorkflows":[]},"rttpg_featured_image_url":{"full":["https:\/\/www.seochc.on.ca\/wp-content\/uploads\/2022\/04\/client-rights-responsibilities_featured-image.jpg",1200,630,false],"landscape":["https:\/\/www.seochc.on.ca\/wp-content\/uploads\/2022\/04\/client-rights-responsibilities_featured-image.jpg",1200,630,false],"portraits":["https:\/\/www.seochc.on.ca\/wp-content\/uploads\/2022\/04\/client-rights-responsibilities_featured-image.jpg",1200,630,false],"thumbnail":["https:\/\/www.seochc.on.ca\/wp-content\/uploads\/2022\/04\/client-rights-responsibilities_featured-image-150x150.jpg",150,150,true],"medium":["https:\/\/www.seochc.on.ca\/wp-content\/uploads\/2022\/04\/client-rights-responsibilities_featured-image-300x158.jpg",300,158,true],"large":["https:\/\/www.seochc.on.ca\/wp-content\/uploads\/2022\/04\/client-rights-responsibilities_featured-image-1024x538.jpg",1024,538,true],"1536x1536":["https:\/\/www.seochc.on.ca\/wp-content\/uploads\/2022\/04\/client-rights-responsibilities_featured-image.jpg",1200,630,false],"2048x2048":["https:\/\/www.seochc.on.ca\/wp-content\/uploads\/2022\/04\/client-rights-responsibilities_featured-image.jpg",1200,630,false],"trp-custom-language-flag":["https:\/\/www.seochc.on.ca\/wp-content\/uploads\/2022\/04\/client-rights-responsibilities_featured-image.jpg",18,9,false],"rt_custom":["https:\/\/www.seochc.on.ca\/wp-content\/uploads\/2022\/04\/client-rights-responsibilities_featured-image.jpg",1200,630,false]},"rttpg_author":{"display_name":"mastercontroller","author_link":"https:\/\/www.seochc.on.ca\/fr\/author\/mastercontroller\/"},"rttpg_comment":0,"rttpg_category":null,"rttpg_excerpt":"As a client, you have the right: To be treated with courtesy and respect and in a way that fully recognises your dignity and individuality; To be told who is responsible for and who is directing your care; To be assured of confidentiality regarding services delivered and privacy for your personal information; To be informed…","_links":{"self":[{"href":"https:\/\/www.seochc.on.ca\/fr\/wp-json\/wp\/v2\/pages\/5447","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/www.seochc.on.ca\/fr\/wp-json\/wp\/v2\/pages"}],"about":[{"href":"https:\/\/www.seochc.on.ca\/fr\/wp-json\/wp\/v2\/types\/page"}],"author":[{"embeddable":true,"href":"https:\/\/www.seochc.on.ca\/fr\/wp-json\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/www.seochc.on.ca\/fr\/wp-json\/wp\/v2\/comments?post=5447"}],"version-history":[{"count":1,"href":"https:\/\/www.seochc.on.ca\/fr\/wp-json\/wp\/v2\/pages\/5447\/revisions"}],"predecessor-version":[{"id":5449,"href":"https:\/\/www.seochc.on.ca\/fr\/wp-json\/wp\/v2\/pages\/5447\/revisions\/5449"}],"wp:featuredmedia":[{"embeddable":true,"href":"https:\/\/www.seochc.on.ca\/fr\/wp-json\/wp\/v2\/media\/5448"}],"wp:attachment":[{"href":"https:\/\/www.seochc.on.ca\/fr\/wp-json\/wp\/v2\/media?parent=5447"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}