South-East Ottawa Community Health Centre
Antenatal Resources
Welcome to the Preventative Care and Wellness Clinic's Midwifery Service!
My name is Chantal Hoffman, and I am a Registered Midwife. This clinic provides short-term prenatal care while we help connect you with a midwifery practice group or obstetrician who will be your main care provider during pregnancy and birth. While you are waiting for that referral to be accepted, you are welcome to continue receiving care here.
Confidentiality and Privacy
Your privacy is very important to us. Everything we discuss will remain confidential, except in cases where there is a risk of serious harm to yourself or others—in such cases, I am legally required to report.
I will only share your contact and health information for the purpose of helping you find a long-term care provider, and only with your permission.
Your personal information will never be shared with immigration authorities or government agencies.
Cost of Care
Midwives in Ontario are funded to care for people without OHIP or IFH. This means that your visit with me is free.
If you do not have OHIP or IFH, the clinic may also be able to help cover the costs of:
- Prescriptions
- Lab tests
- Ultrasounds
Unfortunately, we are not able to assist with hospital costs.
Questions About Residency and Income
I may ask you questions about your residency status and income. These questions are optional, but your answers help us connect you with the most appropriate resources—such as social assistance programs that can cover prescription costs.
For reference, The Ottawa Hospital defines a Canadian resident as someone who meets any of the following criteria:
- Has Permanent Resident (PR) status, or has applied for PR and must remain in Canada for two years
- Holds an active work permit
- Is legally married to a PR or someone with OHIP
- Works for an embassy or is a diplomat
Staying in Touch
If you receive a call or appointment from a midwifery group or obstetrician, please let us know by calling 613-212-9667 or emailing PCWclinic@seochc.on.ca.
Call this clinic to:
- Book an appointment
- Speak with me about a non-urgent concern
Your calls or messages will be responded to Monday – Friday.
For Emergency Care
Triage Numbers:
- Triage TOH Civic: 613-761-5112
- Triage TOH General: 613-737-8012
- Triage Montfort: 613-746-4621 Extension 3708
- Triage Queensway Carleton: 613-721-2000 Extension 2127
If you have an urgent medical concern, and you are less than 20 weeks pregnant, please go directly to your nearest hospital emergency department.
If you have an urgent medical concern, and you are 20 or more weeks pregnant, please go directly to the birthing unit at your nearest hospital:
- TOH Civic – 4th floor
- TOH General – 8th floor
- Montfort – 2nd floor, Wing B
- Queensway Carleton – 2nd floor, D2
If you are postpartum, please go to your nearest emergency department.
If you have an urgent concern about your baby, please go to your nearest emergency department or to CHEO emergency department.
Clinic Contact Information:
Preventative Care and Wellness Clinic
1355 Bank Street, 6th floor, Ottawa, K1H 8K7
Phone: 613-212-9667
Fax: 1-833-664-8803
Email: PCWclinic@seochc.on.ca
Pregnancy & Parenting Support
Parenting in Ottawa
Connect with other parents and access valuable parenting resources through social media communities.
Available on: Facebook, Instagram, and online platforms
Ottawa Public Health - Pregnancy Circle
Join prenatal groups to learn about pregnancy, birth, and early parenting. Connect with other expectant parents in a supportive environment.
Carlington Community Health Centre - Perinatal Parent Support
Supported from the Start program offers comprehensive support for pregnant individuals and new parents, including home visits, group programs, and practical assistance.
Home Visiting Program (HBHC) - Self Referral
The Healthy Babies Healthy Children program provides free home visiting support from pregnancy until your child transitions to school. Public health nurses and visitors can help with questions about parenting, feeding, safety, and development.
Contact: 613-580-6744
Online Prenatal Classes
Watch online prenatal class videos to keep you informed and prepared for pregnancy, birth, and more.
Material Support for Families
City of Ottawa 311 - Baby Equipment Program
Low-income families may be eligible to receive free cribs, crib sheets, car seats, and strollers. Families receiving Ontario Works (OW) or Ontario Disability Support Program (ODSP) are eligible.
How to apply: Call 311 and press extension 4 to request equipment
Important: Call several weeks before your expected due date to inquire about availability and eligibility. Ask about specific income requirements if not on OW/ODSP.
Phone: 311 (within Ottawa) or 613-580-2400
Legal Services
Community Legal Services of Ottawa (CLSO)
Free legal services for low-income individuals in Ottawa, including help with housing, income support, employment, and other civil matters.
Phone: 613-733-0140
Legal Aid Ontario - Immigration & Refugee Services
Important Note: Legal Aid Ontario DOES provide assistance with immigration and refugee matters, including:
- Refugee claim preparation and representation
- Immigration hearings
- Federal Court applications
- Pre-Removal Risk Assessments
Refugee Law Office (Toronto): Specialized services for refugee claimants
Contact: 1-800-668-8258 (toll-free)
Community & Social Connection
Ottawa Main Mosque
Ottawa’s first and oldest mosque welcomes newcomers from diverse backgrounds, including North Africa and the Middle East. The congregation is extremely diverse and includes members from Algeria, Morocco, Egypt, Iran, and Pakistan.
Address: 251 Northwestern Avenue, Ottawa
Email: oma@ottawamosque.ca
Ottawa South Mosque (Al-Farooq Al-Azam)
A place of spiritual serenity and community unity, welcoming newcomers and offering various programs and services.
East Ottawa Masjid and Community Center (EOMCC)
Community center and mosque serving East Ottawa with regular programs and services.
Catholic Centre for Immigrants (CCI Ottawa)
The oldest settlement agency in Ottawa (since 1954), CCI welcomes newcomers from all backgrounds and provides settlement services, language training, employment support, and community programs. Faith-based but serves all newcomers regardless of religion.
Address: 219 Argyle Street, Ottawa
Phone: 613-232-9634
Anglican Diocese of Ottawa - Refugee Ministry
Anglican church-based refugee sponsorship and support programs helping newcomers settle in Ottawa through community groups.
Mental Health Support
Ask Masi - Mental Health Resources
Comprehensive mental health resources and support for patients and families.
Walk-In Counselling Clinic & Counselling Connect
Free, immediate, single-session counselling services available without appointment. No waitlist required.
Multiple locations across Ottawa
Crisis Lines - Available 24/7
Distress Centre of Ottawa and Region
24/7 bilingual crisis support
Phone: 613-238-3311
Text: 343-306-5550 (10am-11pm daily)
Chat: www.dcottawa.on.ca (10am-11pm daily)
Mental Health Crisis Line
For ages 16 or older 24 hours a day, seven days a week. Bilingual.
Phone: 613-722-6914
988 Suicide Crisis Helpline
For anyone who is thinking about suicide, or who is worried about someone they know.
Call or Text: 9-8-8 (toll-free, anytime)
South-East Ottawa Community Health Centre (SEOCHC) is a non-profit, community-governed organization that provides a range of multi-disciplinary services to address the social determinants of health.
Explore
Contact
1355 Bank Street
Suite 600
Ottawa, ON
K1H 8K7
Suite 600
Ottawa, ON
K1H 8K7
Hours of Operation:
Monday to Friday – 8:30am to 4:30pm
Saturday – CLOSED
Sunday – CLOSED
Closest Bus Stop: Bus Routes 6, 4, 85
3320 Paul Anka Drive
Ottawa, ON
K1V 0J9
Ottawa, ON
K1V 0J9
Hours of Operation:
Monday to Friday – 8:30am to 4:30pm
Closest Bus Stop: Bus Routes 92, 87
Support
With enthusiastic employees and volunteers, we are ready to support you no matter any time.
© Copyright 2022 by SEOCHC