Intake & Counselling Services
Intake and Counselling Services provide strength-based, trauma informed support to individuals and families seeking to make positive changes in their lives.
Our counselling is available one-on-one in person, virtually or by phone. Together, you’ll explore what works best for you. Our team uses different approaches – like cognitive behavioural therapy, narrative therapy, mindfulness, motivational interviewing and solution focused therapy – to help you find the right path forward.
Beyond individual support, we also work to address the broader social and structural factors that contribute to inequities in our community – through education, empowerment, and advocacy.
To connect with counselling, please contact our Intake Service
Drop-in Services (20 minute walk in appointments – may require follow up appointment)
- Harm-reduction programs: HIV testing, safer inhalation and injection supplies and referrals
- Mental Health referrals
- Newcomer supports and system navigation
- CRA advocacy and referrals to annual community volunteer income tax clinic
- Information about government benefits and social services resources e.g. LEAP, ODSB, Canada Dental Benefit, Trillium and more.
By Appointment Only
- Assistance with forms: LEAP, ODSB, Trillium and more
- Mental health support
- System navigation support
Eligibility Criteria
This program is available to anyone in our catchment.
Hours of Operation
Drop-in Services– Tuesday, Wednesday and Friday 1:00pm to 4:00pm
By Appointment Only- Monday – Friday 8:30am-4:30pm, Call: 613-737-5115 ext. 2386
Location
1355 Bank St, Suite 600, and by Phone: 613-737-5115 ext. 2386
